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Job Details

Police Dispatcher 1200 Hiring Bonus

Location
Denver, CO, United States

Posted on
Feb 15, 2022

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Job Description
About Our Job
City Employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment.
This position is eligible for a bonus of $1,200 upon completion of the 9-month probationary period.
Denver's 9-1-1 Emergency Communications Agency is staffed by public safety professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. The 9-1-1 team works in partnership with Denver Police, Denver Fire and Denver Health Paramedics to ensure the safety and quality of life for residents, businesses and visitors in the **MEMBERS ONLY**SIGN UP NOW***..
A dispatcher enters information into a Computer Aided Dispatch (CAD) system and relays the call information to the first responder which may involve direct radio communication with police officers. A dispatcher performs computer clearances and information searches for police officers, and detectives utilizing computer systems including National Crime Information System (NCIC), the Colorado Crime Information System (CCIC) and **MEMBERS ONLY**SIGN UP NOW***. court files. A Police Dispatcher is expected to support Denver Police Department's needs by providing planned and unplanned dynamic events, including taking emergency and non-emergency calls.
The Denver 9-1-1 Emergency Communication Agency is a 24 hour, seven day a week operation, therefore, applicants must be willing to work the following: shift work (day, swing or graveyard)
weekends
holidays and
overtime on short notice
Shift Incentive Differential: Swing shift (3:00 p.m. to 11:00 p.m.) receives an additional 7% above the current hourly rate of pay.
Graveyard shift (11:00 p.m. and 7:00 a.m.) receives an additional 12% above the current hourly rate of pay.
About You
The ideal candidate will be flexible, multi-tasking individuals who can assess the priority for police through exceptional listening, and problem solving skills. A dispatcher's responsibilities are multi-faceted, multi-dimensional and very fast paced in nature. Police Dispatcher must be able to manage very intense stressful situations to support the need of our Denver Police Officers. Strong typing skills are also necessary to quickly and accurately enter important information.
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
Graduation from high school or possession of a GED Certificate and one year of experience as a 911 Operator or Emergency Dispatcher.
OR-
One year of general-dispatching experience.
OR-
One year of experience as a paramedic on an emergency ambulance (not an air ambulance) or as a fire fighter, police officer, or military police officer.
AND-
Experience utilizing Microsoft Windows or comparable operating systems.
Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must take and pass an online test every two years to maintain certification. By position, possession of CPR Certification prior to the end of academy training and successfully recertification as required by the NAED during the employment period. By position, possession of EMD Certification issued by NAED prior to the end of academy training and successfully recertification as required by the NAED.
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience: One (1) year of experience as a 911 Operator or Emergency Dispatcher.-OR-Two (2) years of experience in public contact over the phone/in-person.-OR-One (1) year of high volume call-center/general-dispatching experience.- OR-One (1) year of experience as a paramedic on an emergency ambulance (not an air ambulance) or as a fire fighter, police officer, or military police officer.
Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
Licensure & Certification: Requires a CPR Certification before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch during the employment. Requires an EMD Certification issued by NAED before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch. Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must take and pass some online test every two years to maintain certification. Licenses and certifications must be kept current as a condition of employment.
Promotional Hiring: Employees aspiring to promote within the center must follow the same process as individuals external to the organization and will be required to be in their current position for one year as well as have demonstrated performance at a level of successful or better before applying for a promotional position
About Everything Else
Job Profile
CN2574 911 Police Dispatcher
To view the full job profile including position specifications, physical demands, and probationary period, click here
Position Type
Unlimited
Position Salary Range
$24.38 - $36.57
Starting Pay
Based on education and experience
Agency
Emergency Communications
Assessment Requirement
Alphanumeric Data Entry, ECOMM
The **MEMBERS ONLY**SIGN UP NOW***. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here
for English or here
for Spanish.
Job Address
Denver
Colorado
United States
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About **MEMBERS ONLY**SIGN UP NOW***.
The secret is out: Denver is the nation's top place to live, work, and play. Being the best place to live isn't easy; maintaining such a reputation means we need the best people working for the residents of Denver. People who want to make a difference; people who want to give back; people who want to be at the heart of this city and have a hand in creating our future.
When you join us, you will employ your unique skills to do important and meaningful work critical to the success of both your organization and the city as a whole.
Be a part of the city that you love. #WhereDenverWorks
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