Communications Officer Public Affairs Officer

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Job Description
DESCRIPTION
The Long Beach Police Department is seeking an experienced communications expert to serve as our Communications Administrator, in the classification of Public Affairs Officer. Reporting directly to the Chief of Police, the Communications Administrator is an integral member of the senior management team. The Communications Administrator is an at-will management position that provides highly responsible and complex leadership in all the Police Department methods of communication, internally and externally. The Communications Administrator will develop, implement, and manage an integrated, organization-wide strategic communications plan. The communications plan will incorporate best practices, address crisis communications, media relations and online strategies. Under the expert leadership of the Administrator, the Department will elevate its public profile by positively promoting its brand, vision, mission and core values. The Department will be able to improve its image across key stakeholder audiences, both internal and external.
The ideal candidate is an expert at communications in all its nuanced forms, from written press releases to verbal communication at public events, press conferences or interviews and messaging in online platforms. They are versatile, quick-thinking, able to communicate effectively both verbally and in writing, and productive in a high-pressure, fast-moving environment. They must comfortably process and execute plans in crises while supporting and training both sworn and civilian personnel staff and maintaining the Department's mission and values in all communications. The Communications Administrator will have a proven track record of successfully supporting complex and high-profile organizations with media, employees, and key stakeholders, including partner agencies and elected officials.
EXAMPLES OF DUTIES
Advises the Chief and Command Staff on communication strategies, policies, procedures and issues. Serves as the principal staff consultant to leadership and other staff regarding communications.
Lead, develop, and execute communications strategies through collaboration with the Department's leadership team; serve as a key partner to the City's Office of Public Affairs and Communications as well as Communications staff across City departments.
Serve as the lead spokesperson with all media outlets requiring 24/7 availability for emergency and/or critical incidents; conduct and/or facilitate media interviews and conferences; disseminates prompt, accurate emergency public information during emergency and disaster situations.
Develop outreach strategies and a strategic and crisis communications plan that advances the organization's vision and initiatives.
Develop and implement broad public engagement strategies; develop and lead public relations, marketing campaigns, creative direction and brand.
Develop and maintain strong professional working relationships with news media representatives and with regional partners' public information officials; provide strong leadership in establishing relationships and fostering partnerships with City and Department staff, the community, civic and special interest groups.
Develop, facilitate, and assist with implementing strategic approaches to emerging issues; continuously monitor and evaluate communication efforts' efficiency and effectiveness and identify opportunities for improvement.
Supervise professional staff of public affairs assistants as well as sworn collateral staff; select, train, motivate, and evaluate assigned personnel.
Develop and provide relevant communications training to department personnel (e.g., communication, messaging, marketing, branding, and on-off-camera).
Create and maintain internal and external communications standards, recommend relevant policies, streamline and improve internal communication guidelines, processes, and procedures.
Determine existing communication gaps and provide associated recommendations to Executive Leadership.
Manage Division contracts, including vendors for design services and special consulting services.
Work non-traditional work hours to attend or participate in various events or respond to critical incidents in the field; provide in-person support at public events, forums, workshops, and information booths as required.
PLEASE NOTE: The **MEMBERS ONLY**SIGN UP NOW***. requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the **MEMBERS ONLY**SIGN UP NOW***.'s Human Resources Department.
REQUIREMENTS TO FILE
Any combination equivalent to experience and education that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way would be:
Education:
Graduation from an accredited university or college with a bachelor's or Master's degree in Communications, Public Relations, Journalism, English, Advertising, Marketing, Criminal Justice, or a closely related field;
A minimum of five (5) years of progressively responsible experience serving in a communications, media relations or public affairs capacity;
A minimum of three (3) years of supervisory experience;
Licenses:
Possession of a valid Class C California Driver's License is required.
Availability:
In light of the 24/7 nature of Police Department operation, must be available to respond to incidents on-****
. Incomplete applications will not be processed. The application process may close or be extended at any time and without further notice.
The materials submitted will be thoroughly reviewed and only those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a performance and/or writing exercise.
Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education (if applicable). The most qualified candidates will be invited to participate in further selection procedures. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered.
All Long Beach Police Department employees are required to undergo and successfully complete an extensive background investigation. The **MEMBERS ONLY**SIGN UP NOW***. requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the **MEMBERS ONLY**SIGN UP NOW***.'s Human Resources Department.
If you require this information in an alternative format or an accommodation because of a disability to participate in any phase of the application process, please request when submitting your application or ****.
EQUAL OPPORTUNITY
The **MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer and values diversity at all levels of the organization.
Closing Date/Time: 3/27/2022 11:59 PM Pacific
Job Address
Long Beach
California
United States
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Great weather, award winning parks, exciting and entertaining downtown, diverse communities, and affordable housing are some of the reasons the **MEMBERS ONLY**SIGN UP NOW***. is a great place to work. See for yourself by visiting our guide to visitors and residents pages.
The **MEMBERS ONLY**SIGN UP NOW***. employs over 5,300 employees and has over 500 job positions. Positions range from entry level to professional, high skilled. Positions are classified or unclassified. Given the number of positions, employees have a variety of career paths to choose from. In addition, the City provides career guidance, mentoring and career ladders for planning a career with the City.
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